Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Directly supervises employees in the Academics department

Purpose:

The Chief Academic Officer oversees the academic, accreditation, and registrar regional department and employees. The purpose is to oversee and ensure the compliance, outcomes, pedagogy, and curriculum development of Southeastern's academic, accreditation, and registrar departments.

Education:

Master’s degree (M.A) or equivalent; and four to ten years related experience and/or training; or equivalent combination of education and experience.

Knowledge:

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Skills:

Basic Skills

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics
Using mathematics to solve problems.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

Coordination - Adjusting actions in relation to others' actions.
Instructing - Teaching others how to do something.
Negotiation - Bringing others together and trying to reconcile differences.
Persuasion - Persuading others to change their minds or behavior.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Problem Solving Skills

Identifies and resolves problems in a timely manner
Gathers and analyzes information skillfully
Develops alternative solutions
Works well in group problem solving situations
Uses reason even when dealing with emotional topics

Complex Problem-Solving Skills

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Systems Skills

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one

Computer Skills

Knowledge of entire Microsoft suite program, Campus Nexus, School docs, DocuSign, and Blackboard

Resource Management Skills

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management - Managing one's own time and the time of others.

Analytical Skills

Synthesizes complex or diverse information
Collects and researches data
Uses intuition and experience to complement data
Designs work flows and procedures

Interpersonal Skills

Focuses on solving conflict, not blaming
Maintains confidentiality
Listens to others without interrupting
Keeps emotions under control
Remains open to others' ideas and tries new things

Customer Service Skills

Manages difficult or emotional customer situations
Responds promptly to customer needs
Solicits customer feedback to improve service
Responds to requests for service and assistance
Meets commitments

Team Work Skills

Balances team and individual responsibilities
Exhibits objectivity and openness to others' views
Gives and welcomes feedback
Contributes to building a positive team spirit
Puts success of team above own interests
Able to build morale and group commitments to goals and objectives
Supports everyone's efforts to succeed
Recognizes accomplishments of other team members

Project Management Skills

Develops project plans
Coordinates projects
Communicates changes and progress
Completes projects on time and budget
Manages project team activities

Change Management Skills

Develops workable implementation plans
Communicates changes effectively
Builds commitment and overcomes resistance
Prepares and supports those affected by change
Monitors transition and evaluates results

Delegation Skills

Delegates work assignments
Matches the responsibility to the person
Gives authority to work independently
Sets expectations and monitors delegated activities
Provides recognition for results

Leadership Skills

Exhibits confidence in self and others
Inspires and motivates others to perform well
Effectively influences actions and opinions of others
Inspires respect and trust
Accepts feedback from others
Provides vision/inspiration to peers and subordinates
Gives appropriate recognition to others
Mobilizes others to fulfill the vision

Managing People

Includes staff in planning, decision-making, facilitating and process improvement
Takes responsibility for subordinates' activities
Makes yourself available to staff
Provides regular performance feedback
Develops subordinates' skills and encourages growth
Solicits and applies customer feedback
Fosters quality focus in others
Improves processes, products and services
Continually works to improve supervisory skills

Quality Management

Looks for ways to improve and promote quality
Demonstrates accuracy and thoroughness
Visionary Leadership
Displays passion and optimism
Inspires respect and trust
Mobilizes others to fulfill the vision
Provides vision/inspiration to peers and subordinates

Business Acumen

Understands business implications of decisions
Displays orientation to profitability
Demonstrates knowledge of market and competition
Aligns work with strategic goals

Cost Consciousness

Works within approved budget
Develops and implements cost saving measures
Contributes to profits and revenue
Conserves organizational resources

Diversity

Demonstrates knowledge of EEO policy
Shows respect and sensitivity for cultural differences
Educates others on the value of diversity
Promotes a harassment-free environment
Builds a diverse workforce

Ethics

Treats people with respect
Keeps commitments
Inspires the trust of others
Works with integrity and ethically
Upholds organizational values

Organizational Support

Follows policies and procedures
Completes administrative tasks correctly and on time
Supports organization's goals and values
Benefits organization through outside activities
Supports affirmative action and respects diversity

Strategic Thinking

Develops strategies to achieve organizational goals
Understands organization's strengths & weaknesses
Analyzes market and competition
Identifies external threats and opportunities
Adapts strategy to changing conditions

Attendance/Punctuality

Is consistently at work and on time
Ensures work responsibilities are covered when absent
Arrives at meetings and appointments on time

Dependability

Follows instructions, responds to management direction
Takes responsibility for own actions
Keeps commitments
Commits to long hours of work when necessary to reach goals
Completes tasks on time or notifies appropriate person with an alternate plan

Motivation

Sets and achieves challenging goals
Demonstrates persistence and overcomes obstacles
Measures self against standard of excellence
Takes calculated risks to accomplish goals

Planning/Organizing

Prioritizes and plans work activities
Uses time efficiently
Plans for additional resources
Sets goals and objectives
Organizes or schedules other people and their tasks
Develops realistic action plans

Professionalism

Approaches others in a tactful manner
Reacts well under pressure
Treats others with respect and consideration regardless of their status or position
Accepts responsibility for own actions
Follows through on commitments

Quality

Demonstrates accuracy and thoroughness
Looks for ways to improve and promote quality
Applies feedback to improve performance
Monitors own work to ensure quality

Quantity

Meets productivity standards
Completes work in timely manner
Strives to increase productivity
Works quickly

Innovation

Displays original thinking and creativity
Meets challenges with resourcefulness
Generates suggestions for improving work
Develops innovative approaches and ideas
Presents ideas and information in a manner that gets others' attention

Judgment

Displays willingness to make decisions
Exhibits sound and accurate judgment
Supports and explains reasoning for decision
Includes appropriate people in decision-making process
Makes timely decisions

Work Context

Body Positioning

Spend Time Sitting
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Communication

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or government regulations.
Ability to write reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Speaks clearly and persuasively in positive or negative situations
Listens and gets clarification
Responds well to questions
Demonstrates group presentation skills
Participates in meetings
Writes clearly and informatively
Edits work for spelling and grammar
Varies writing style to meet needs
Presents numerical data effectively
Able to read and interpret written information
Contact with Others
Electronic Mail
Face-to-Face Discussions
Letters and Memos
Telephone

Environmental Conditions

Sounds, Noise Levels Are Distracting or Uncomfortable

Impact of Decisions

Frequency of Decision Making
Impact of Decisions on Co-workers or Company Results

Responsibility for Others

Responsibility for Outcomes and Results
Responsible for Others' Health and Safety

Role Relationships

Coordinate or lead others
Deal with external customers
Work with work group or team

Work Setting

Indoors, Environmentally Controlled

Tasks

Overseeing Regional Directors and Departments of Accreditation, Academics, and Registrars.
Ensuring compliance with all governmental and accrediting agencies which relates to academics or accreditation.
Overseeing Southeastern College's e-campus/ online/ LMS delivery of education
Maintenance and production of positive academic outcomes including but not limited to: graduation rates and retention
Recruit, hire, train, and terminate departmental personnel.
Plan, administer, and control budgets, maintain financial records, and produce financial reports.
Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
Participate in faculty and college committee activities.
Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
Advise students on issues such as course selection, progress toward graduation, and career decisions.
Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments or alumni organizations.
Formulate strategic plans for the institution.
Promote the college by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.

Activities

Communicating with Supervisors, Peers, or Subordinates
Conduct or attend staff meetings
Establishing and Maintaining Interpersonal Relationships
Making Decisions and Solving Problems
Establish policy or laws
Resolve problems in educational settings
Getting Information
Organizing, planning, and prioritizing work
Plan student extra-curricular activities
Use time management techniques
Coordinating the work and activities of others
Coordinate banquets, meetings or related events
Coordinate employee continuing education programs
Direct and coordinate activities of workers or staff
Oversee execution of organizational or program policies
Communicating with persons outside organization
Make presentations
Judging the qualities of things, services, or people
Guiding, directing, and motivating subordinates
Assign work to staff or employees
Establish employee performance standards
Evaluate performance of employees or contract personnel
Maintain group discipline in an educational setting
Motivate workers to achieve work goals
Orient new employees
Developing and building teams
Processing information
Identifying objects, actions, and events
Monitoring and controlling resources
Develop budgets
Manage contracts
Analyzing data or information
Analyze financial data
Analyze operational or management reports or records
Analyze organizational operating practices or procedures
Analyze survey data to forecast enrollment changes
Interpreting the meaning of information for others
Explain rules, policies or regulations
Thinking creatively
Performing administrative activities
Oversee site-based school management
Developing objectives and strategies
Establish educational policy or academic codes
Write public sector or educational grant proposals
Write research or project grant proposals
Updating and using relevant knowledge
Use conflict resolution techniques
Use counseling techniques
Use current social research
Use interpersonal communication techniques
Use interviewing procedures
Use public speaking techniques
Use teaching techniques
Resolving conflicts and negotiating with others
Resolve behavioral or academic problems
Resolve personnel problems or grievances
Staffing organizational units
Evaluate information from employment interviews
Hire, discharge, transfer, or promote workers
Interview job applicants
Recommend personnel actions, such as promotions, transfers, and dismissals
Training and Teaching Others
Assess educational potential or need of students
Coordinate instructional outcomes
Organize educational material or ideas
Scheduling Work and Activities
Schedule activities, classes, or events
Documenting/Recording Information
Evaluating information to determine compliance with standards
Provide consultation and advice to others
Advise students
Recommend solutions of administrative problems
Monitor processes, materials, or surroundings
Coaching and developing others
Estimating the quantifiable characteristics of products, events, or information
Selling or influencing others
Conduct fund raising activities

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

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